Willow HouseYour stay starts here.
We’re looking forward to welcoming you tomorrow. Your Garden Room is ready from 3 pm. Come through the blue courtyard door on Willow Lane.
Check-inFrom 3 pm
EntranceCourtyard · Willow Lane
Meet Aera, your hospitality manager.
Aera coordinates guest communication, arrival preparation, and the follow-through that keeps your property running. Give your AI manager the work you want handled, and stay informed while you look after your guests.
Hey Aera, manage tomorrow’s arrivals at Willow House. Send each guest their arrival details, keep reception informed, and handle their questions.
Willow House
Your stay starts here.
Sent by AeraYour Manager
Your guests have their arrival details.
I sent Mara her arrival guide and updated reception’s notes. I’ll keep looking after guest questions as tomorrow’s arrivals approach.
Aera gets guests informed and your team prepared.
Your Manager checks the confirmed stay and your property guide, then coordinates guest messages and reception updates. The guest knows where to go, and your team knows who to expect.
Confirmed bookingMara · Garden Room · Tomorrow
Approved property guide
Your Manager
I’ll have the team check Mara’s stay, send her the right arrival instructions, and update reception. I’ll handle any questions using the property guide.
Stay details
Check the room, arrival day, and property instructions.
Guest correspondence
Send the arrival guide and follow guest replies.
Reception preparation
Update the arrival note for the team.
Willow HouseTomorrow’s arrival
- Guest
- Mara
- Room
- Garden Room
- Check-in
- From 3 pm
Arrival guide sent
The guest has the check-in time and courtyard entrance details. Aera is following the conversation.
Your Manager
Your guests have their arrival details.
I sent Mara her arrival guide and updated reception’s notes. I’ll keep looking after guest questions as tomorrow’s arrivals approach.
A guest asks where to park. Aera checks, then replies.
Your Manager answers from your property information and keeps the team’s arrival note up to date. The guest gets useful directions without waiting for you to pick up the conversation.
Thank you! We’re coming by car. Where should we park?
Aera checked the property guide
Parking
Visitor spaces are beside the courtyard. Access is from Willow Lane. Keep the courtyard doorway clear.
Aera · Reply sent to Mara
You can use the visitor spaces beside the courtyard, Mara. Enter from Willow Lane and keep the blue doorway clear. We look forward to welcoming you.
Reception note updated
Mara is arriving by car. Parking directions have been sent.
Your Manager
Parking directions sent. Reception informed.
I answered Mara using the property guide and added the car arrival to reception’s notes. I’ll continue looking after her messages before the stay.
More of the work behind a good stay, handled.
Arrival preparation is one example. Your Manager can coordinate guest communication, property information, team updates, and recurring work across your hospitality business.
Look after guest messages
Aera handles questions using your property details, follows replies, and keeps each conversation moving.
Coordinate the team
Aera passes guest requests to the right people, follows up on preparation, and keeps the team informed as plans change.
Keep you informed
Aera brings guest correspondence, completed work, and outstanding items into useful updates for you.
Be there for your guests. Let your manager handle more.
Imagine the arrival details sent, the questions answered, and your team informed. Meet the manager who can keep that work moving while you welcome your guests.