The content that needs publishing. The research you have not had time for. The work that keeps coming back. Give it a Manager.
Make room for outside.
Your ManagerThe latest content is out and your audience replies are up to date.
Keep your presence active, with content going out, conversations followed up and a clear view of what is happening.
Manage our social media. Keep our channels active and bring me a weekly update.
Your ManagerOptions, trade-offs and sources, brought together for your decision.
Find the information behind a decision. Have your Manager gather sources, compare options and bring you a useful answer.
Find packaging suppliers that meet our requirements. Compare the options and bring me a shortlist.
Your ManagerThe updates are in one place, with the points that need your attention.
Stay informed without collecting every update yourself. Bring information from across your tools into reports you can act on.
Keep track of our sales, support and operations. Send me a weekly summary with anything that needs attention.
Your ManagerNew inquiries are recorded and the next steps are in place.
Keep records current and everyday processes moving, from new inquiries to updated systems and follow-ups.
Keep our CRM up to date with new inquiries and make sure each one has a follow-up.
I have sent your invoice to the email address on your order.
Reply sentYour ManagerRoutine questions are handled, with a clear update on anything that needs you.
Give customer questions the attention they need. Your Manager can work through the inbox, find the right information and send useful replies.
Manage our support inbox. Answer routine questions using our help articles and keep me informed about issues that need attention.
Your ManagerThe website is updated, the email is sent and your posts are published.
Bring the moving parts of a launch together. Your Manager coordinates the work, follows up on progress and keeps you in the loop.
Manage our website launch. Coordinate the content, launch email and social posts, and keep me updated.
Your project does not have to fit a category. Tell Aera what you want handled and let your Manager put the right structure in place.
Start with one thing you would like Aera to take care of.