Setup improvement
Make it clear invitations can wait.
Explain that customers can finish setup before inviting their team.
Jordan · support conversation
Meet Aera, your product manager.
Customer feedback, product research, delivery coordination and team updates. Give your AI product manager the follow-through, with clear findings and completed work to inform your next decision.
Hey Aera, find out why customers get stuck setting up our product and keep the team updated.
Your product manager
Your product brief is delivered.
I've linked the customer feedback, updated the issue and sent the team a summary.
You ask a product question. Aera follows the evidence.
Take the first-time setup experience. Your Manager coordinates the research and follow-through, turning a customer's question into a useful brief and an updated issue.
Find out what's confusing customers during setup. Keep the issue and our team up to date.
Your product manager
Should I focus on first-time setup or also look at returning customers?
First-time setup. Check the support conversations and product guide.
Your product manager
I'll have the team check the feedback against the product guide, document the problem and update the issue and team.
Customer research
Read the feedback and check how setup actually works.
Product coordination
Deliver the brief, update the issue and send the summary.
Jordan · support conversation
Do I have to invite my team before I can finish setting things up?
Product guide · getting started
Inviting teammates is optional. People can join after setup.
Aera checked the feedback against the guide
Product brief
An optional step looks required.
- What Aera found
- Jordan's question points to uncertainty about when to invite the team. The product already allows setup without invitations.
- Recommended change
- Explain beside the invitation step that customers can finish setup now and invite their team later.
Setup improvement
Make it clear invitations can wait.
Explain that customers can finish setup before inviting their team.
Issue updated by AeraTo Product, Design and Support
The setup finding is documented.
The invitation step looks required, but it's optional. I've linked the feedback and added the suggested wording change to the issue.
SentYour product manager
Brief delivered. Issue updated. Team informed.
I've put the finding and its sources in the brief, updated the issue and sent the summary. You have the evidence for deciding its priority.
New feedback changes the picture. Aera updates the work.
The research continues after the brief. When a new reply adds something important, your Manager carries it into the issue and tells you what changed.
Jordan · follow-up reply
I skipped the invitation, but now I can't find where to invite my team.
Your product manager
Added to the brief and issue
Show where to invite people later, too.
Alongside the skip guidance, point customers to Settings, then Team. Aera added this recommendation and the new reply to the existing issue.
Checked in the product guideSettings → Team → Invite
Your product manager
Your brief now covers both moments.
I've added where to invite people after setup, linked Jordan's follow-up and sent the team the updated summary.
More of the work behind a well-run product.
You choose the product priorities. Aera keeps the research, delivery details and people up to date around them.
Research for the next decision
Aera gathers customer feedback, compares alternatives and delivers findings with their sources so you can see what supports a recommendation.
Keep the work ready to move
Aera follows up on missing details, updates issues and keeps the latest decisions with the people doing the work.
Keep stakeholders informed
Aera turns progress, changes and open questions into clear updates, then handles follow-up requests so the next report reflects what's happened.
More time to shape the product.
Meet the product manager that turns the research, coordination and follow-through into work handled for you.